what goes up, must come down..
Join Date: May 2010
Location: Brisbane, Australia
Originally Posted by TripleW View Post
What I don't get is how do they know this bird won't sell if it was never offered to everyone? Even with it's shortcomings.
If this was offered through PWRC and RC castle it would have sold. How many will never know.
HK has alot to learn in the customer service department.
sad, but true
sorry thread contributors, readers, one and all... I really didn't intend to hijack our thread & turn into a "we hate HK" debate... I just struggle to understand how HobbyKing survives...
i'll still buy from HK, that's for sure, there are definately some goodies to be found, but I'll be damned if I'll be suckered into another HobbyKing new release fresh off the shelf product... simply wait until the product has been tried, proven, or in our case, failed, by other poor souls
And you are correct Rob, I've already been looking into returning more regularly to my LHShops... in short, they deserve our loyalty.
HK failed~ several critical aircraft components that in no way could have been properly tried & tested (contrary to what we had been told)- far less the totally useless QC/QA
HK failed~ to follow up serious customer support to rectify the significant issues (our expensive planes still are not flying through no fault of out own)
HK failed~ in delivering to potentially one of their largest markets, as TripleW mentioned
I'm looking at page 36 of the Nov issue of "Fly RC" mag, a full page colour advert pushing this P40.
For the life of me I don't understand why HK would spend so much money in advertising a plane known to have dud electronics, in an American magazine, but not sell to America.
Honestly HK, what the hell are you thinking?
I can only summize, my opnion only, that sales on these planes are soooo low they need to push it as hard as they can onto the unsuspecting.
Kit form, at the right price, this plane would be awesome, but definately not paying for electronics, spinners, & retracts that simply dont work
I am seriously disappointed in the junk ancillary gear
I am sincerely disappointed in everyone at HobbyKing, Scott included.
And I have been openly warning people of the hazards of shopping at HK verse LHS... I am not vindictive, but I don't want to hear anyone I know personally to be ripped off as I feel I have been here. 3 times bitten, now very shy.
not only feel ripped off, but the problems of faulty products pretty much blatently ignored (other than a meek & feeble few posts from Scott), to be left with a lemon that requires my money to rectify their faults
now i am cranky with a pre-Xmas hang over... I should stay intoxicated...
I'm off to play with my tricopter... and cast a second glance at my gorgeous looking shelf queenie
I'll fly her one day, but not until the bitter taste of HK frustration has departed
anyhoo folks, I hope Santa brings forth to everyone good cheers, and many useful plane thingies, which are vital to the modern day RC pilot
Safe paths to all
AussieHoppy is offline Find More Posts by AussieHoppy Reply With Quote"
Why are they still in business? Because AussieHoppy failed to call his credit card company, or paypal. If enough people actually DO something instead of just whine online something will actually happen. I gave a whole bunch of links and tools when this site first opened. One of them was to call the magazines. Did AussieHoppy call FlyRC? Doubt it. Do anything besides complain a little online? Doubt it. So HK gets to continue.